About UstaadMobi

UstaadMobi is Pakistan’s leading certified used mobile marketplace, redefining the second-hand electronics experience through professional services. Rooted in the ethos of "Ustaad" (Expert in Urdu), we’ve built a standardized process spanning quality inspection, refurbishment, and after-sales support, ensuring every device meets "Like New" standards. With bilingual support (Urdu & English) and localized features like Cash on Delivery (COD), 30-day warranty, and secure data erasure, we cater to the affordability and trust needs of Pakistan’s middle-income consumers.

About Us

Our Mission

To make quality technology accessible to all. Through rigorous quality checks (60+ functional and cosmetic inspections), UstaadMobi transforms used phones into reliable, cost-effective choices while reducing e-waste through eco-friendly recycling—promoting sustainable consumption.

Core Values

Expert-Quality Assurance:

Every device is inspected by certified engineers for hardware performance (battery health, screen responsiveness), software compatibility (system updates, app functionality), and complete data sanitization, eliminating hidden issues.

Grading System:

A+ Grade: No visible scratches, 95%+ battery health

A Grade: Minor usage marks, 85%+ battery health

Localized Trust-Building:

Multilingual Support: Urdu-speaking customer service (customer service) available 7×12 hours

Flexible Payments: COD available in 85% of cities, accepting cash, Easypaisa, and other digital wallets

Community Engagement: Physical experience stores in Lahore, Karachi, and more for hands-on testing and live inspections

Sustainability Commitment:

Partnering with local e-waste recyclers, we responsibly dismantle unsellable devices, recovering precious metals and plastics to minimize electronic pollution.

Technological Innovation

AI-Powered Matching: Recommends devices based on budget, brand preference, and usage needs (gaming, long battery life, etc.)

Blockchain Traceability: Every device’s inspection history is recorded on a blockchain—users can verify its full lifecycle via a unique ID

Virtual Device Inspection: 360° visuals with AR-powered flaw annotations, bridging the trust gap in online transactions

Social Impact

UstaadMobi has served over 100,000 Pakistani users, helping them save an average of 40% on phone costs. Through our Tech Inclusion Program, we donate refurbished devices to rural schools, advancing digital education access.

Partnerships

Logistics: Collaborations with TCS and Leopard Express for nationwide delivery within 48 hours

Payments: Integration with JazzCash, EasyPaisa, and other leading e-wallets

Regulatory Compliance: Certified by the Pakistan Telecommunication Authority (PTA) to ensure all devices pass IMEI validity checks

Future Vision



By 2027, UstaadMobi aims to expand into mobile accessory trading and repair services, while launching Pakistan’s first carbon footprint tracking system for used electronics—setting the standard for sustainable tech consumption.

Brand Promise

"Ustaad Ki Pasand, Apki Pasand"

(An Expert’s Choice, Your Choice)

Through professional services and localized innovation, we make every transaction an investment in quality and trust.